Mission E-possible at the Strand Palace Hotel

Built in 1907, the Strand Palace Hotel in the heart of London is one of the capitals best hotels for business and leisure guests. With recent refurbishment of the bedrooms, public areas and Johnstons Brasserie, the Strand Palace Hotel selected Visual One to provide a new fully integrated software solution including Front Office, Sales and Catering and Point of Sale. Working in partnership with Visual One, DED Limited was selected to provide all of the EPOS hardware for the new system.

The Visual One system is now up and running at the Strand Palace Hotel, with no integration issues, staff finding it intuitive and simple to use, and business continuing as usual.

With 5 bars and restaurants within the Strand Palace complex each serving anything up to 1000 customers per day, the Strand Palace Hotel offers an excellent choice of food and surroundings to cater for every taste, and all with the best service e-possible.

The Strand Palace Hotel chose 15 inch 3M touchscreens for all bar and restaurant areas including the room service system, for it's sharp, bright screen, robust construction, compatibility with all leading POS software, and for it's built in magnetic stripe reader.

The TSP700 thermal receipt printer from Star Micronics was also selected for all the bar and restaurant areas in the Strand Palace Hotel. Chosen for its incredibly fast print speed, the TSP700 also features drop in and print easy load paper, splash proof cover and two colour print capability.

The SP2000 dot matrix printer from Star Micronics was chosen as a kitchen printer for use in the Strand Palace carvery, and for all departments in the hotel kitchen because of it's unique kitchen buzzer function to alert kitchen staff when a food order has been placed in the restaurant.

The CB-2002LC cash drawer from Star Micronics was also selected for use in all bars and restaurants in the Strand Palace Hotel as it could easily be driven from the Star TSP700 receipt printer, and because of its three position lock, compulsion switch and lockable cover insert.

David MacRae commented "we were recommend to use DED Limited by Visual One and those recommendations were certainly well founded. The quality and reliability of all the equipment supplied, sales service and after sales service has been exceptional.

" Visual One Systems was started in 1977 by David Burroughs, who is still the President and CEO today. Offering a full line of Windows software to the hospitality and leisure industry, with clients including hotels, resorts, and conference centres of all sizes, Visual One currently have over 1500 clients. The only vendor in the industry who can offer a full line of integrated solutions written in the same language and developed in-house by the same team of programmers, Visual One offer 24 hour-a-day, 7 day-a-week support. www.visualonesystems.com